Privacy Policy — Crain Automotive Team

Effective date: August 27, 2026. Crain Automotive Team is part of Crain Automotive Holdings, LLC (“Crain,” “we,” “us”).

Information We Collect

When you use this website, contact us, or do business with us, we may collect: contact details you provide (name, email, phone, address) through forms, phone calls, or chat; information about vehicles you own or are interested in; records of your transactions and service history with us; and information collected automatically when you browse (device and browser details, pages viewed, and identifiers set by cookies and similar technologies used for analytics and advertising). If you apply for financing, that application is handled under federal financial-privacy law and covered by a separate privacy notice provided with your application.

How We Use It

To respond to your inquiries and provide quotes; to complete sales, financing, and service transactions; to send service reminders, recall notices, and marketing communications; to advertise our vehicles and services, including interest-based advertising; and to operate, analyze, and improve our websites and business.

How We Share It

With service providers that operate our business on our behalf (website, customer-relationship, analytics, and advertising platforms); with financing sources when you apply for credit; with vehicle manufacturers in connection with their programs (warranty, recalls, incentives); and where required by law. We do not sell your personal information for money.

Cookies and Advertsing

Our sites use analytics tools and advertising pixels (such as those provided by Google and Meta) that set cookies to measure site usage and show you relevant ads. You can limit these through your browser’s cookie controls and the opt-out tools those platforms provide; our sites also respect applicable browser privacy signals.

Your Choices

You may opt out of marketing email (unsubscribe link) and text messages (reply STOP) at any time. You may contact us to review, correct, or request deletion of the contact information we hold about you, and we will honor reasonable requests consistent with our legal and record-keeping obligations.

Children

Our websites are not directed to children and we do not knowingly collect information from anyone under 16.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.

Changes

We will post any updates to this policy on this page with a new effective date.

Contact Us

Crain Automotive Team 501-438-0556 — or privacy@crainteam.net.